New Job Alert! :: PROJECT MANAGER (PAYMENT SWITCH) – IA Staffing Agency Sao Tome

The Project Manager’s role is to oversee the planning, execution, and completion of the payment switch system and ensure that the project is delivered on time, within budget, and to high-quality standards while complying with industry regulations. This role involves coordinating project teams, managing risks, and maintaining effective communication with stakeholders and vendors to ensure smooth integration with the existing banking infrastructure.

LOCATION: SAO TOME

REPORTS DIRECTLY TO: CEO

KEY RESPONSIBILITIES

• Technical/Operations duties
• Project Planning and Coordination: Develop comprehensive project plans for the payment switch implementation, including timelines, resource allocation, and budget management.
• Stakeholder Management: Engage with internal stakeholders, such as IT, operations, compliance, and external stakeholders, including vendors, regulators, and technology partners.
• Resource Allocation: Coordinate with cross-functional teams to ensure the right resources are assigned to the project, and manage resource conflicts when they arise.
• Risk Management: Identify potential risks associated with the payment switch implementation and develop risk mitigation strategies.
• Quality Assurance: Ensure that all deliverables meet quality standards and comply with relevant industry regulations, including data security and privacy.
• Regulatory Compliance: Ensure the payment switch complies with financial regulations in São Tomé and Príncipe and other applicable jurisdictions.
• Budget Management: Develop and manage the project budget, ensuring financial efficiency and accountability.
• Team Leadership: Lead the project team, providing guidance, mentoring, and support throughout the project lifecycle.
• Communication and Reporting: Maintain clear and consistent communication with stakeholders and provide regular project updates and reports to senior management.
• Vendor Management: Work with third-party vendors, ensuring they meet contractual obligations and project timelines.
• Problem-Solving: Address technical and logistical issues as they arise, providing innovative solutions to keep the project on track.

• General duties
• Any other duties assigned

KEY PERFORMANCE MEASURES

• Project Timeliness: Percentage of projects completed on or ahead of schedule.
• Budget Adherence: Accuracy in staying within budget, measured by the variance between estimated and actual costs.
• Quality of Deliverables: Compliance with quality standards and the absence of defects in project outputs.
• Stakeholder Satisfaction: Feedback from stakeholders on project outcomes, communication, and overall satisfaction.
• Resource Utilization: Efficiency in using resources, ensuring optimal productivity with minimal waste.
• Risk Management: The number of risks successfully identified and mitigated or avoided during the project.
• Compliance and Safety: Adherence to regulatory requirements and safety standards without violations.
• Issue Resolution Time: The time taken to resolve project issues or roadblocks once identified.
• Team Performance: Evaluation of team morale, retention rates, and overall performance during the project.
• Scope Adherence: Ability to deliver projects within the defined scope without significant changes.
• Client Acquisition and Retention: Impact of the project on client acquisition and retention for the bank.
• Communication Effectiveness: Effectiveness in communication with stakeholders, measured through feedback and meeting objectives.
• Innovation and Problem-Solving: Ability to propose innovative solutions and solve problems efficiently.

KEY RELATIONSHIPS

Internal

• Project Team
• Senior Management
• IT/Technology Teams
• Operations/Finance Departments
• Compliance/Legal Departments
• Risk Management Teams
• Quality Assurance Teams

External

• Clients/Customers
• Vendors/Suppliers
• Regulatory Bodies
• External Consultants/Contractors
• External Auditors
• Financial Institutions
• Industry Partners
• Third-party Service Providers

COMMITTEES TO BE SERVED ON

• Project Steering Committee
• Risk Management Committee
• Quality Assurance Committee
• Safety and Compliance Committee
• Budget Review Committee
• Procurement Committee
• Change Control Committee
• Stakeholder Engagement Committee
• Technology and IT Committee
• Security Committee

COMPETENCIES

• Leadership
• Communication
• Problem-Solving
• Decision-Making
• Project Planning
• Budget Management
• Risk Management
• Conflict Resolution
• Stakeholder Management
• Adaptability
• Technical Knowledge
• Quality Assurance
• Teamwork
• Time Management
• Negotiation

Qualification

• Bachelor’s degree in Project Management, Business Administration, Engineering, or a related field. Advanced degree or certification in Project Management (e.g., PMP, PRINCE2) is preferred.
• Minimum of 5 years of experience in project management.
• Strong organizational, leadership, and communication skills. Ability to manage multiple projects simultaneously. Proficiency in project management software.
• Proficiency in Portuguese and English is required.
• Ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and a proactive approach to project challenges.
• Specific Working Experience
• Minimum 5 years working experience
• Personality Attributes
• Business / commercial minded orientation
• Commitment
• Honesty
• Integrity
• Proactive

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Job location:  Sao Tome

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